Terms & Conditions

Please read these Terms and Conditions carefully before using the NexoraLogistics website and services. By accessing our website or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the NexoraLogistics website at nexoralogistics.site and our logistics services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Services Description

NexoraLogistics provides the following services:

• International and domestic freight forwarding
• Package tracking and shipment monitoring via our online platform
• Warehousing, storage, and inventory management
• Customs clearance and documentation assistance
• Express and standard delivery services
• Supply chain management solutions

3. Use of Tracking Services

Our tracking platform is provided to allow clients and recipients to monitor the status of shipments. By using our tracking service, you agree that:

• You will only track shipments you are authorized to access
• You will not attempt to access unauthorized shipment data
• Tracking information is provided for reference purposes only
• Estimated delivery times are approximate and not guaranteed
• You will not use the platform for fraudulent or illegal purposes

4. Prohibited Shipments

The following items are strictly prohibited from being shipped:

• Illegal drugs, narcotics, or controlled substances
• Weapons, firearms, ammunition, or explosives
• Counterfeit goods or items that infringe intellectual property rights
• Hazardous or dangerous materials without proper documentation
• Human remains, live animals (without special arrangement)
• Any items prohibited by local, national, or international law

5. Liability Limitations

NexoraLogistics shall not be liable for:

• Loss or damage caused by force majeure events (natural disasters, wars, strikes)
• Delays caused by customs authorities or government regulations
• Losses arising from incorrect or incomplete shipping information provided
• Indirect, incidental, or consequential damages
• Damage to prohibited or improperly packaged items

Our maximum liability for any claim shall not exceed the declared value of the shipment or the freight charges paid, whichever is lower.

6. Shipping Terms

All shipments are subject to the following conditions:

• Accurate declaration of contents, value, and weight is required
• Proper packaging is the responsibility of the shipper
• NexoraLogistics reserves the right to inspect any shipment
• Payment of all freight charges is due before shipment release
• Claims for loss or damage must be reported within 7 days of delivery

7. Payment Terms

All fees and charges for our services are payable as agreed in your service contract or quote. We reserve the right to:

• Hold shipments pending payment of outstanding amounts
• Charge late payment fees of 2% per month on overdue amounts
• Adjust prices in accordance with fuel surcharges or regulatory changes

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NexoraLogistics and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Privacy & Data

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New York.

11. Changes to Terms

NexoraLogistics reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: legal@nexoralogistics.site
• Address: 123 Logistics Avenue, New York, NY 10001
• Phone: +1 (234) 567-890